Catering Software FAQ

We offer a free live demo for anyone interested in learning more about TPP. A member of the TPP team will give you a personal tour of Total Party Planner, its features and its capabilities. During the demo, and after, we are available to answer questions – not continuously pester you for a purchase. 30-day money back guarantee.

This depends on the size of the company. When you sign on with TPP, we’ll enroll you in our Setup Success Program. You’ll get unlimited personalized training while we get you set up, a dedicated trainer and data entry.

You can pay for TPP from month-to-month but you’ll save 10% with annual billing.

Our web-based catering software works with major web browsers like Google Chrome, Firefox, Safari, and Microsoft Edge.

You can upgrade to the next level plan anytime, however, prorated fees may apply.

Not at all! Our catering software is designed to help catering companies of all sizes, from one-man operations to multimillion-dollar organizations, manage their catering business. We are proud to have helped small caterers grow into larger catering companies!

Most major credit cards and electronic check

Yes. Our platform is hosted with a secure IT company. We trust and have a professional relationship with them.

For more details on the services they provide us and how they keep your data safe and secure, visit their website.

We charge a one-time implementation fee of $1,000 for Feast and Delicacy. Nibble accounts are charged $600 with Data Entry. If you are not interested in Data Entry, please talk to a sales team member about the pricing.

We do not charge a yearly maintenance fee.

Nibble offers 1 user, Feast offers 2 users, Delicacy offers 3 users, and each additional user is just $25 per month!

Caterers have countless details to remember for their events such as timelines, dietary restrictions, and other specific requests. A software solution can help you stay on top of all these little details so that you can focus on growing your business!

• Calendar/Event and Appointment Management
• Leads
• Reporting/Book-keeping
• Menu Item Recipes
• Food Costing
• Order Lists
• Pack Lists
• Client Database
• Event History

TPP does not currently integrate with any Online Ordering platforms but that may change in the future. Please stay tuned!

Absolutely! We offer solutions for businesses with multiple locations and for those with multiple separate businesses. Ask about our Business Locations feature to manage multiple stores on a single TPP account or create multiple TPP accounts and easily switch between them using our Linked Accounts feature.