Onboarding

Family Style Onboarding

Included in every subscription level

  • Step 1: Account Setup Business Information, Profile and Preferences, Taxing Location, Email Connection, add a Catering Contract.
  • Step 2: Data gathering and Data Entry Menu Items, Inventory, Venues, Staff.
  • Step 3: Begin attending Family Style Sessions Practice creating Events in TPP with as many details as possible. Bring written or noted questions to each Family Style Session to be answered by the Onboarding Specialist.
  • Step 4: Integration adoption TPP Pay active and processing, Esign Integration active and understood, QuickBooks for Accounting if desired, Nowsta or StaffMate if desired. Google Sync if desired.

Premium Style Onboarding

$1,500 Optional Feature

  • Step 1: Have Your Kick-Off Call Have any Account specific questions ready to be answered by your Onboarding Specialist. During Kick-Off call schedule at least three upcoming Onboarding Training Sessions (Front of House or Back of House). Proceed with TPP Account Setup : Business Information, Profile and Preferences, Taxing Location, Email Connection, add a Catering Contract.
  • Step 2: Data Gathering and Data Entry Menu Items, Inventory, Venues, Staff.
  • Step 3: Begin Attending Targeted Onboarding Sessions Practice creating Events in TPP with as many details as possible. Bring written or noted questions to each Onboarding Session to be answered by the Onboarding Specialist.
  • Step 4: Integration Adoption TPP Pay active and processing, Esign Integration active and understood, QuickBooks for Accounting if desired, Nowsta or StaffMate if desired, Google Sync.

What You’ll Get with TPP: Support, Innovation, and Expertise

Personalized Client Care & Support

Personalized Client Care & Support

Our dedicated support team is always here to help with any questions or issues, providing real-time, personalized assistance to ensure you're always covered.

Frequent Feature Updates

Frequent Feature Updates

We regularly update TPP with new features and improvements based on your feedback, ensuring the platform continues to evolve and meet your growing needs.

Expertise Rooted in Catering

Expertise Rooted in Catering

Founded by a catering industry veteran, John Cohen, TPP was designed with real-world solutions in mind, built to make your catering business more efficient and successful.

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